Game Account Creation

Question

How do I create/add my game account?

Answer

To create or add your game account you must have a PlayNC master account. If you do not have a PlayNC master account, follow these instructions to create one:

How do I create my PlayNC master account?

If you are creating a Dungeon Runners game account, please log into PlayNC Account Management using your PlayNC master account username and password and follow these instructions:  Dungeon Runners Game Account Creation

If you are creating an Exteel game account, please log into PlayNC Account Management using your PlayNC master account username and password and follow these instructions: Exteel Account Creation

For all other games, please log into PlayNC Account Management and follow the instructions below.

1. In the PlayNC Account Management page, click on the Use a Serial Code link.
2. Select the appropriate option for your code: 20 digits or 25 digits. If you are unsure what type of code you have, choose the I'm Not Sure option. If you have recently purchased a new serial code through The PlayNC Store, you can choose the option to use the serial code in the Purchased Serial Codes section.
3. Enter your serial code or access key in the fields provided. You do not need to enter any spaces or dashes.
4. Click the CONTINUE button.
5. Next, choose your game account name.
   1. If you want the game account name to match your PlayNC master account name, click the CREATE GAME ACCOUNT button under option 1.
   2. If you want the game account name to be different from your PlayNC master account name, complete the information under option 2 and click the CREATE GAME ACCOUNT button under option 2.
6. Next, choose your activation method. You will need a valid credit or debit card, or prepaid game time card to activate your account.
   1. If you use a  credit or debit card, you will not be charged until your included month of game time expires. You will be placed on a recurring billing status.
   2. If you use a  game time card, you will receive the included month of game time plus the number of days provided by the game time card you purchased.
   3. If you use the PayPal® payment method, you will be billed at the time of activation. If activating a brand new account using PayPal, you will be billed according to the amount of game time you chose to purchase and 1 month of included game time will be added to your account in addition to the time that you purchased. You will not be placed on recurring billing.

After completing these steps, you should receive a message letting you know that your account has been queued for activation. Once that activation is processed, you will receive an e-mail letting you know. After you receive that e-mail, you can log into the game and begin playing.

PLEASE NOTE: We strongly recommend you save the "Game Account Activated!" e-mail sent to you after the initial activation of your game account. That e-mail contains a very important piece of information that we use to verify account ownership. You may need it if you need help with your account later. That specific piece of information is only provided in the e-mail sent after the original activation of your game account. It cannot be resent.