Character Transfer FAQ

Question

Character Transfer FAQ

Answer

Can I transfer a character from one account to another? I had this old account I'm about to get rid of, but I'd like one of the characters from it.
Character moves from account to account are not currently part of this feature, sorry.

This feature would make great Veteran Rewards! Is that possible?
We've talked about this, but the tech to do it wasn't a simple thing. We'd rather have the basic functionality out there for everyone and then go from there.

Any number of questions regarding a "server-less" game configuration and possible speculation about how that will work.
We don't have anything to add about a "server-less" system, other than to reiterate what was stated in the original announcement. To quote:

"One example of such a change would be a "server-less" game configuration where all players can group with anyone, without the restriction of which server they play on. We are not committing to this "server-less" configuration, and in fact there are no plans to implement a "server-less" environment in the 2007 calendar year..."

With Character Transfers, when someone does use it, do they receive a warning that their name is already taken prior to the move?
No, there is no warning. However, there is now a Name Check feature included in the game. By using this feature, found at the character select screen when logging into a specific server, you can check if a name is available on the server you are currently logged on to prior to purchasing a rename token. Be sure you are logged into the correct server when you are checking names.

Please keep in mind that while a name check may come through as showing a name available, there is still no guarantee that someone might not choose that name just before you use your rename to obtain it. Therefore, there are no guarantees that any name will be available. All purchases of Character Renames and Character Transfers are final and non-refundable.

If you do go through with a Character Transfer and there is a name conflict on the destination server, the character's name will be appended to have a numeral at the end and be issued a free rename token. When you next log that character in, you will be able to use the rename feature to obtain a new name.

If I don't have any characters on a server, the Check Name button is grayed out and I can't use it? What do I need to do so I can use that feature?
In order to make use the Check Name feature, you will need to create at least one character on the server you wish to check names on.

Is there any other means to pay for a Character Transfer or Character Rename besides a credit card on file?
The systems currently in use for Character Transfer and Character Rename do not include the option to use a game time card or any other payment option for these services. Only with a card on file for recurring billing is it possible to purchase these items.

For Card on File options and information on allowing or disallowing in-game purchases, see the following Support Center article.  Use Card on File Option
Can I move my characters to a European server or characters from a European server to North American Servers?
The Character Transfer Service does not allow for moves between the EU servers and the US servers or vice versa.

Do all your possessions move with you when you do a character transfer?
Yes, including your auctions on the Consignment Market. Here is a list of things that do not move:

• Your non-global Friends list of players will no longer be valid.
• You will be removed from any Supergroup that character was in, and will lose access to any SG storage.
• Taskforces or Strikeforces that may be in progress will be abandoned.
• Kiosk stats will be preserved, but rating positions will likely change.
• We cannot guarantee that your character's name will be available on the destination server you move to. Should there be a name conflict, your character will be issued a free character rename to change the name.