If your credit card was used to make a payment to our company without your consent, we will gladly work with you to resolve the situation and refund your money. Please contact support immediately using the Ask a Question tab and enter the green information below into the Subject and Question fields. Be sure to replace the red text with your card information.

Subject:
My card was used to make a fraudulent payment(s) to your company.

Question:
Here is my credit card information:
First and last name of cardholder: ENTER FIRST AND LAST NAME HERE
Billing address: ENTER BILLING ADDRESS HERE
Last 4 digits of the credit card number: ENTER LAST 4 DIGITS OF CARD HERE
Date(s) of fraudulent charge(s):ENTER DATES OF FRAUDULENT CHARGES HERE

Our support team will permanently ban the fraudulently used card from being used in our system. This means that it can never be used to pay for our services again.

NOTE: Please do not include your full credit card number, expiration date, or CVV code in your support request.

NOTE: Reporting credit card fraud can result in account closure for the account(s) involved. This action is not reversible. If it is possible that you might have agreed to let someone use your card for our service, please click the link below.