Billing Cancellation Procedures

Question

Billing Cancellation Procedures

Answer

The information in this answer will tell you how to go about canceling billing in a number of different situations. If you are unable to cancel billing on your own, instructions for contacting support and a list of information to include will be provided. Following the directions in this answer can greatly expedite this process, so we strongly recommend going through this answer before contacting support.

Please choose the option below that applies to your situation.

I want to cancel the billing for one or more of my own accounts.

I am paying for someone else's account and would like to cancel billing.

I'm not sure what I'm being billed for.

My card is being used fraudulently.

I cancelled billing, but I'm still being charged.

Other